Privacy Policy

Last updated: July 23, 2026

Privacy Policy

Tierra de los Artesanos ("we", "us", or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase products from us.

Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Name and email address
• Shipping and billing address
• Phone number
• Payment information (processed securely through our payment processor — we do not store card details)
• Order history and preferences

Non-Personal Information

We automatically collect certain non-personal information when you visit our site:

• IP address and browser type
• Pages visited and time spent on our site
• Referring website and geographic location (general)
• Cookies and similar tracking technologies

How We Use Your Information

• To process and fulfill your orders
• To communicate with you about your orders and account
• To provide customer support
• To send promotional emails (only if you opt in)
• To improve our website and products
• To prevent fraud and ensure security
• To comply with legal obligations

Cookies

We use cookies to enhance your browsing experience, remember your preferences, and analyze site traffic. You can control cookies through your browser settings. Disabling cookies may affect some website functionality.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Payment processors to complete transactions
• Shipping carriers to deliver your orders
• Service providers who help us operate our business (under confidentiality agreements)
• Legal authorities when required by law

Data Security

We implement appropriate security measures to protect your personal information, including SSL encryption for data transmission and secure storage practices. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications
• Request a copy of your data

To exercise these rights, please contact us at info@tierradelosartesanos.com.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact Information

For privacy questions or concerns, please contact us:

• Email: info@tierradelosartesanos.com
• Phone: +1(281) 896-0296
• Address: 720A Telephone Rd, Houston, TX 77023