Last updated: July 23, 2026
At Tierra de los Artesanos, we are committed to delivering your handcrafted items safely and efficiently. Below are the details of our shipping practices.
We currently ship to all addresses within the United States, including Alaska and Hawaii. We do not offer international shipping at this time.
Free Standard Shipping: We offer free standard shipping on all orders, regardless of order value. There are no minimum purchase requirements.
Orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or holidays will be processed on the next business day.
Please note that delivery times are estimates and may vary during peak seasons or due to weather conditions.
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package through the carrier's website.
Please ensure your shipping address is correct at checkout. We are not responsible for packages delivered to incorrect addresses provided by the customer. If you need to change your shipping address after placing an order, please contact us immediately at info@tierradelosartesanos.com or +1(281) 896-0296.
If your package arrives damaged or is lost in transit, please contact us within 48 hours of the expected delivery date. We will work with the carrier to resolve the issue and send a replacement or issue a refund.
Some of our larger items, such as floor lamps and stools, may require additional handling time. These items will be shipped via standard ground shipping with appropriate packaging to ensure safe delivery.
If you have any questions about shipping, please contact us: